WHAT CAN INBRANCH TRANSACT

DO FOR YOUR BUSINESS?

Improve training times for staff
 

  • The inBranch application is designed to guide users through complex transactions instead of having to know and memorize complex codes/user shortcuts.

  • Modern-day internet users will typically be more familiar with the modern (UX) interface on the application.

  • inBranch uses a single-window interface to access multiple systems i.e. CRM, cash, transactions etc.

  • Staff are able to handle complex transactions more easily and with less training, allowing them to focus on helping the customer.

Provide secure, accurate, and reliable business services
 

  • Implements leading industry standards security features to prevent malicious and fraudulent intent.

  • IBM Labs used for inBranch's penetration and performance standards.

  • The application can be integrated into the bank’s chosen authorization and authentication.

  • The Financial Transaction Framework provides a consistent template for financial transactions.

 

Provides consistent and precise compliance and audit information
 

  • Detailed logging of user actions is captured by inBranch for compliance and reporting purposes.

  • The Teller and Branch End of Day processes create Anti-Money Laundering (AML) and suspicious transaction reports.

  • Users can also check electronic journals to undertake investigation and audit controls.

  • Local and real-time remote secondary approvals provide appropriate authorization controls.

  • The application can randomly force an audit of a cash drawer, vault, or cash machine based on business rules to fulfil governance requirements.

INBRANCH TRANSACT

inBranch Transact is Antuar’s flagship product; it manages all financial transactions within the branch network and provides all key functional requirement required by the branch staff: cash management, electronic journaling, asset management, along with a host of additional benefits, which give your branch staff the necessary tools and information to provide a superior customer experience in your branch.

inBranch enables financial institutions to use their branch network as a differentiator in an increasingly competitive banking environment.

inBranch Transact is a branch system that

enhances users’ ability to serve your customers

and drive efficiencies by:

  • Reducing transaction time

  • Reducing manual data entry

  • Eliminating the need for printing

  • Enhancing real-time compliance

  • Optimizing inventory management

  • Improving customer satisfaction

  • Offering new services

Improve customer

experience and stickiness:

inBranch Transact is a customer and relationship-centric application that significantly improves brand stickiness through managing customer interactions in the branch as well as other channels.
 

  • The multilingual application can present
    its user interfaces in different languages.

     

  • The branch’s management can set customized messages for customers.
     

  • Staff can now develop targeted sales campaigns
    for qualifying customers.

     

  • Branch managers have the autonomy to change messages either sent to their staff, displayed on pin pads, printed on receipts, or in emails to customers.
     

  • inBranch provides customers with an omnichannel banking experience.

Support for drive-up, satellite,

and mobile branches:

  • Secondary authorization via smartphone allows smaller branches to assist customers with their transactions remotely.
     

  • Customer transactions can be managed easily either by grouping transactions by customer, suspending customer transactions and sessions, transferring sessions between users, and even managing multiple sessions for one user.
     

  • Assisted-self-service kiosk functionality built on the same platform allows branch staff to interact with customers.

Provides the ability for quick response to changes in customer /staff behaviour and products:

  • Browser-based applications typically provide a quicker setup/rollout time for new functions and features.
     

  • Automated build, deploy and test processes support the quick turnaround of functionality and DevOps opportunities.
     

  • Management can view real-time branch reports and take appropriate action immediately.

Teacher Assisting a Student

Provide secure, accurate,
and reliable business services


 

  • Implements leading industry standards security features to prevent malicious and fraudulent intent.
     

  • IBM Labs used for inBranch's penetration and performance standards.
     

  • The application can be integrated into the bank’s chosen authorization and authentication.
     

  • The Financial Transaction Framework
    provides a consistent template for
    financial transactions.

Reduce capital expenditure

 

  • inBranch’s browser-based, cloud-enabled system reduces the need to purchase additional hardware.
     

  • Shared branch peripherals mean that the branch can save money by reducing the amount of hardware and other equipment that it needs to buy.
     

  • Flexible license terms.
     

  • inBranch Transact’s modular system allows your branch and staff to become more efficient without replacing your core system.

Increase sales
 

  • Provide a 360-degree view of the customer data to the staff dealing with the customers face to face.
     

  • inBranch’s integrated Engage/Campaign functionality identifies customers who are pre-qualified for additional banking products and prompts users to engage.
     

  • The integrated lead management system will prompt staff to engage customers who started but did not complete a sales process on other banking channels (e.g. online).
     

  • Branch staff will be empowered to be more sales focussed with the ability to cross-sell, up-sell, and build better relationships with customers by having all information on a single view interface.
     

  • Management will be provided with the BI to provide meaningful incentives to branch staff (increased sales of up to 20% have been seen with other clients).

Share functionality between front office,

back office, agents, and customers (kiosk)

  • Browser-based, Role-Based Access Control (RBAC) applications ease the process of controlling access to staff or individuals without having to install separate applications on each terminal/computer.
     

  • The use of a consistent set of business services allows for better audit trails within the organization.
     

  • inBranch is configured to be used by back-office staff.
     

  • Business services are developed once and can be used across different channels restricting access through Role-Based Access Control.

Use the latest technology to

reflect your bank's image

  • inBranch is tablet enabled, highlighting the branch’s contemporary style.
     

  • The use of a browser-based interface sets a modern tone.
     

  • Users can connect to the application wirelessly.
     

  • Inbuilt biometrics for security.
     

  • The application is a mobile wallet enabled.
     

  • The branch application is integrated into an assisted-self-service kiosk.
     

  • inBranch comes pre-integrated to cash recyclers.
     

  • Integration to Geolocation technology is used to identify when customers enter the branch, allowing for increased levels of customer service.

© 2021 Antuar     Created by Teach a Brand to Fish.

innovate@antuar.com

+353-868166996

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Antuar has offices in:

USA

South America

Ireland

Antuar is currently servicing Financial Institutions across

3 continents.

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© 2021 Antuar. Created by Teach A Brand To Fish

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ABOUT ANTUAR

 

Antuar is a financial technology company focussed on branch innovation. 

 

In today’s fast paced world, the role of the branch is evolving, and Antuar’s banking software solutions are designed to enable Financial Institutions to innovate the branch network, while reducing the overhead cost of servicing customers. 

To achieve this Antuar has created a suite of banking solutions, that are hardware agnostic, and core agnostic products that cater for full service, Assisted Self Service, Self-Service, and meaningful Engagement at Point-of-Contact.  

 

Antuar are a team of experienced branch people, designing branch solutions with offices in Florida, Argentina and Ireland.

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