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3 Future Branch Speakers we’re making a beeline for this year.


We have prepared 6 questions for our speakers, that definitely have us all ears and pens poised.



QUESTION ONE

What services and format do you see branch networks moving towards

Services :

  • Advice only

  • Full service

  • Assisted Self service

  • Self service

  • Educational

  • Onboarding only

QUESTION TWO

While branch networks may be hub and spoke, or full service branches, what format do you see as being the most popular/ideal…:

  • Lobby style

  • Branch and… coffee, internet shops (walmart etc.)

  • Smaller

  • Teller line

QUESTION THREE

What is the biggest barrier to move towards that ideal:

  • – technology in the branch

  • – technology in the back office (legacy)

  • – staff resource /skill sets/ culture

QUESTION FOUR

What are the features of the systems that you would like to see in branches (innovation):

  • * Next best offer / sales

  • * Biometrics

  • * Tablets

  • * Customer centricity

  • * Geofencing/Beacon

  • * CRM

QUESTION FIVE

Do you see the branch a necessity for the banks that have bricks and mortar offerings, or is it a differentiator? What is the biggest barrier to move towards that ideal:

QUESTION SIX

Why now? What is special about now, that has banks moving to that ideal now?

If you’re planning to attend the event, send us a wave on Twitter here, and be sure to stop by our booth 303 and say a proper hello.

See you then,

Gearoid Power CEO


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