inBranch Engage

Redefine branch network interactions within your customer

inBranch Engage:

The Ultimate Sales Tool

Our InBranch Engage application ensures the highest care and visibility of your customer details, making upselling and cross selling, in real-time, easy.

FEATURES

360 View of Customer Details

Manage customer specific details for the use of relationship management and segmentation, this can be used instead of a full CRM system.

Interactions

Manage customer service requests and general interactions. Implemented using a workflow to ensure that actions are completed; Track KPIs; Include the Front Office staff in overall bank processes; Leaderboards at branch or team levels to motivate staff. Analyze to enable management decisions.

Campaigns

Product Managers target and sell to customers by defining segmentation rules; creating sales scripts for branch and call center staff to follow; and capturing responses.

Indicators

Segmentation rules that identify customers that are qualified for campaign offers. Indicators can be linked to Sales scripts. This functionality alerts users if a customer qualifies for campaigns as soon as the customer is present (can also be sued by other channels)

Sales Scripts

Product managers can create multi choice sales scripts for branch staff to use once a qualified customer has been identified. The outcomes of the scripts are then recorded in the interactions management/ Service Request system.

Geofencing/beacon

Integration with geofencing applications to alert branch staff of customer presence through tablet application (Kiosk) or Teller (Transact)

inBranch Engage

FUNCTIONALITY

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© 2021 Antuar     Created by Teach a Brand to Fish.

innovate@antuar.com

+353-868166996

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Antuar has offices in:

USA

South America

Ireland

Antuar is currently servicing Financial Institutions across

3 continents.

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© 2021 Antuar. Created by TBF Labs

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ABOUT ANTUAR

 

Antuar is a financial technology company focussed on branch innovation. 

 

In today’s fast paced world, the role of the branch is evolving, and Antuar’s banking software solutions are designed to enable Financial Institutions to innovate the branch network, while reducing the overhead cost of servicing customers. 

To achieve this Antuar has created a suite of banking solutions, that are hardware agnostic, and core agnostic products that cater for full service, Assisted Self Service, Self-Service, and meaningful Engagement at Point-of-Contact.  

 

Antuar are a team of experienced branch people, designing branch solutions with offices in Florida, Argentina and Ireland.

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