Tom Newins, is COO of Alaska USA (Alaska USA Federal Credit Union).

We had a brief chat with Tom to discuss his view on Branch Transformation and share some learnings from the great work they are doing over at Alaska USA.

The time was well invested. We got to know...

In his Branch Transformation Keynote, Danny Tang IBM speaks about the different branch formats. They include: Hub/Flagship branches, Satellite branches and Self-service branches.

The following is a brief summary of the Keynote, presented by Danny Tang at Mini Conf' 18 in Salt Lake City, March past. 

This is 1 of a 3 part series. 

You can find part 2 here. 

You can find part 3 here. 

This section of his talk dealt with the first level of the to...

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