April 23, 2019

“What is the value of Branch Transformation for the FI?” is one of many questions we approach in #ElephantinBranch: A Special Report.

The following is a brief summary of the keynote Danny Tang presented at Mini Conf' 18 in Salt Lake City, March past. 

This is part 2 of the top-down model.

Find part 1 here

This previous section of his talk dealt with the first level of the top-down model for Branch...

In his Branch Transformation Keynote, Danny Tang IBM speaks about the different branch formats. They include: Hub/Flagship branches, Satellite branches and Self-service branches.

According to IBM Global Banking Leader Danny Tang, Branch Transformation is a top-down methodology spanning:

  1. A Distribution Model

  2. A Service Delivery Model

  3. Digital Technologies

Distribution Model

He proposes that we look at bank branches as one whole organ...

There is no such thing as a universal banker, as many roles in the bank need special licences and special certification. Nobody can do that.

Please reload

Featured Posts

America First Credit Union, SourceTech and Antuar collaboration leads to superior member experience.

September 18, 2019

1/10
Please reload

Recent Posts
Please reload

Archive
Please reload

Search By Tags