The following is a brief summary of the Afternoon Panel at Mini Conf' 18 in Salt Lake City, March past. 

A link to the video of that Morning Panel on the same day can be found here.

During the Q&A portion the panel were asked the following question:

How do credit uni...

Tom Newins, is COO of Alaska USA (Alaska USA Federal Credit Union).

We had a brief chat with Tom to discuss his view on Branch Transformation and share some learnings from the great work they are doing over at Alaska USA.

The time was well invested. We got to know...

The following is a brief summary of the Keynote, presented by Danny Tang at Mini Conf' 18 in Salt Lake City, March past. 

This is 1 of a 3 part series. 

You can find part 2 here. 

You can find part 3 here. 

This section of his talk dealt with the first level of the to...

According to IBM Global Banking Leader Danny Tang, Branch Transformation is a top-down methodology spanning:

  1. A Distribution Model

  2. A Service Delivery Model

  3. Digital Technologies

Distribution Model

He proposes that we look at bank branches as one whole organ...

With inBranch: YOU can take control of your Branch Offering and in turn your Customer offering.YOU can act on the real time Business Intelligence.

Interview with Danny Tang, IBM Global Banking, with Gearóid Power, CEO of Antuar at Mini Conf '18 talking about Universal Banker.

Can the Universal Banker provide a reliable and satisfactory service? 

The universal banker is hype.

There is no such thing as a universal ban...

When it comes to making change... you gotta be able to take a beating... Innovation will work.... but not before you pay the piper.

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America First Credit Union, SourceTech and Antuar collaboration leads to superior member experience.

September 18, 2019

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