Top 3 key areas related to staff that need our (collective) attention: 1. Mass Consistency! 2. Resistance to change! 3. Technology adaptation across Gen X, Y, Z...

Simply, branches and staffing roles must evolve with the technology! Members or customers make the trek to a branch to get our advice regarding a need or problem. The “build it and they will come” approach clearly doesn’t work...

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America First Credit Union, SourceTech and Antuar collaboration leads to superior member experience.

September 18, 2019

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